Privacy Policy
Effective date: June 13, 2026
This Privacy Policy explains how Report Motive ("we", "us", or "our") collects, uses, and protects information about you when you use our website at https://www.reportmotive.com and our reporting application (collectively, the "Service"). By using the Service, you agree to the collection and use of information as described in this policy.
1. Information we collect
Account information. When you create an account, we collect your email address and optionally your name. If you sign in with Google, we receive your name and email from Google.
Reporting data. The operational data you import or enter — headcount, hours, project names, account names, presales figures — is stored on our servers so it can be retrieved and displayed in your dashboard. This data belongs to you.
Google Sheets connection. If you connect a Google Sheet, we store an OAuth token with read-only access to that specific sheet. We do not read or store any other Google data.
Usage data. We collect anonymized usage events (pages visited, features used, session duration) via PostHog analytics to understand how the product is used and where to improve it. This data does not include your reporting content.
Payment data. Payments are processed by Lemon Squeezy. We do not store your credit card details. We receive confirmation of payment status and subscription period.
2. How we use your information
- To provide, maintain, and improve the Service
- To authenticate you and maintain your session
- To store and retrieve your reporting data
- To process payments and manage your subscription
- To send transactional emails (account creation, subscription receipts)
- To analyze aggregate product usage to improve features
- To respond to your support requests
We do not sell your data. We do not use your reporting content to train AI models. We do not share your data with third parties for advertising purposes.
3. Data storage and security
Your data is stored in Supabase (a managed PostgreSQL database hosted on AWS). Data is encrypted at rest and in transit using TLS. We use row-level security policies to ensure each user can only access their own data.
Share links provide read-only access to a specific report view. Password-protected links require a password before the view is accessible. Expired links are no longer accessible regardless of the password.
We take reasonable security measures to protect your data, but no system is perfectly secure. We will notify you promptly if we become aware of a data breach affecting your account.
4. Data retention
We retain your account and reporting data for as long as your account is active. If you delete your account, we delete your data within 30 days, except where we are required to retain it for legal or compliance reasons.
You can export your data at any time from your account settings. You can also request deletion of your account and data by emailing us at hello@reportmotive.com.
5. Third-party services
We use the following third-party services to operate the Service:
- Supabase — database and authentication hosting
- Vercel — application hosting and edge delivery
- Lemon Squeezy — payment processing
- PostHog — anonymized product analytics
- Resend — transactional email delivery
- Google OAuth — optional Google sign-in and Sheets access
- Anthropic — AI narrative generation (your reporting data is sent to the Anthropic API when you use the AI narrative feature; it is not used to train their models under our API agreement)
Each of these services has its own privacy policy. We encourage you to review them.
6. Cookies and tracking
We use cookies and local storage to maintain your session and remember your preferences (such as your selected reporting month and role). We do not use advertising cookies or third-party tracking pixels.
PostHog may set a first-party analytics cookie. You can opt out of PostHog tracking by enabling the "Do Not Track" setting in your browser, which our analytics configuration respects.
7. Your rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and data
- Portability: Request an export of your data
- Objection: Object to processing of your data in certain circumstances
To exercise any of these rights, contact us at hello@reportmotive.com. We will respond within 30 days.
8. Children's privacy
The Service is not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by displaying a notice in the Service. Your continued use of the Service after changes take effect constitutes your acceptance of the updated policy.
10. Contact
If you have questions or concerns about this Privacy Policy, please contact us at hello@reportmotive.com.